Shipping Policy
Thank you for shopping at XonixStore.com. We are committed to providing you with the best service and ensuring that your products reach you in a timely and secure manner. Below is our shipping policy to help you understand how we handle shipping for orders placed on our website.
1. Order Processing Time
All orders are processed within [1-3 business days] of receipt. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders or face delays due to unforeseen circumstances (such as weather events or holidays), shipments may be delayed by a few days. You will be notified if there are any significant delays in processing your order.
2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on the shipping method selected and your delivery address. We offer the following shipping options:
- Standard Shipping: Estimated delivery time is [5-7 business days].
- Expedited Shipping: Estimated delivery time is [2-3 business days].
- Express Shipping: Estimated delivery time is [1 business day] (available for select regions).
Please note that delivery times are estimates and may vary depending on your location and external factors like weather or carrier delays.
3. Shipping Restrictions
We currently ship to the United States and [list any other regions, if applicable]. Unfortunately, we do not offer international shipping at this time. We are working on expanding our shipping options and will notify customers of any updates.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email that you can use to monitor the status of your shipment. You can track your order through the carrier’s website.
5. Shipping Address
Please ensure that your shipping address is accurate and complete. XonixStore.com is not responsible for orders that are undeliverable due to an incorrect or incomplete address. If you realize that you've made a mistake with your shipping address, please contact us as soon as possible, and we will do our best to assist you in correcting it before the order is shipped.
6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at [Insert Contact Information]. We will work with the carrier to resolve the issue as quickly as possible. We are not responsible for items lost or damaged after delivery, but we will assist you in filing claims if necessary.
7. Shipping Delays
While we strive to ensure timely delivery, shipping delays may occur due to factors outside of our control, such as carrier delays, weather conditions, or customs procedures (for international shipments). We are not responsible for any delays caused by the shipping carrier, but we will keep you updated with any relevant information.
8. Free Shipping Offer
We may occasionally offer promotions for free shipping. Free shipping promotions are typically valid only for standard shipping within the United States unless otherwise specified. Any free shipping promotions will be clearly communicated on our website.
9. Contact Us
If you have any questions regarding your shipment, please don’t hesitate to contact our customer service team at:
Xinon LLC
30 N Gould St Ste R,
Sheridan, WY 82801
Phone: +15193019157